Caring Safely® Professional Training

For helping professionals who want to specialize in trauma-informed compassion fatigue and burnout prevention. 

Check back for Fall and Winter schedule.

Organizations interested in enrolling staff in this program can email us at [email protected]

Caring Safely means...

  • You know you were meant to help people, that's why you entered your profession.

  • But you also understand that regularly helping people who are suffering can take a toll on you.

  • And you have strategies to protect yourself from compassion fatigue and burnout by practicing sustainable caring.

I'm Charlene Richard, a Social Worker and founder of Caring Safely®. 

As a Social Worker in addictions and mental health, I experienced compassion fatigue, vicarious trauma, and burnout in my third year of practice.

I had to learn a new way to manage the impact of helping people with mental health and trauma or leave social work for good.

With research, training and my clinical skills, I developed a specific framework and practical strategies to practice something I call Sustainable Caring.

For over 10 years I've been teaching others how to prevent burnout, because "self-care" alone is not enough.

Do you know that there are specific strategies you can use to protect yourself from acute stress/post-traumatic stress, while providing compassionate care? There are things we can do during and after our work to stay physically and mentally healthy while caring for people who are suffering.  I created this training to teach people exactly how to do this.

In 2017 I decided to create a professional training program that would teach the principle of Caring Safely® and support people to develop their own training materials to offer in their workplace or community.  

The 6 Pillars of Caring Safely

You'll learn a specific framework and many practical strategies to prevent compassion fatigue, vicarious trauma and burnout.


Formal Assessments and a framework to help you figure out what you need to do during the day to protect yourself.


Learn how to manage your physiological response to the anger, anxiety, fear, or sadness your clients have so you can prevent vicarious trauma.


Quick and simple ways to increase compassion for yourself and your clients. You’ll learn how this is key for sustainable caring.


The 30 minute, non-negotiable, self-care (loving discipline) you can sprinkle through your workday that will improve your energy and your mood.


Figure out how to take the information you learn and practice in this program and integrate it into your lifestyle for the long haul.


Connect with people for support and encouragement as you make these positive changes in your life and work. These are your people!

Specialize in this subject matter and create your own trainings on this topic

The Professional Training Program is for professionals who want to specialize in this subject matter and create their own custom trainings for their workplace or community.


  • Learn a trauma-informed approach to organizational health, including how to recognize the impact of compassion fatigue in organizations.
  • A framework for clinical supervisors who want to learn how to integrate compassion fatigue protective factors into individual and group supervision.  
  • Develop an expertise in this subject matter by deepening your knowledge of this subject matter as it relates to the population you want to help
  • You'll begin to compile your research, experience and strategies into a training you can offer others.  
  • Learn how to take your information to develop the learning objectives, training outline, learning activities and participant feedback for your training. 

Who is Caring Safely® For?

Caring Safely® is for people who work in helping professions such as, but not limited to:

Health Care Providers – nurses, social workers, occupational therapists, physiotherapists, massage therapists, pharmacists, physicians, palliative care workers.

Mental Health Clinicians – psychologists, clinical social workers, marriage and family therapists, educational counsellors, psychiatric nurses, addiction counsellors, crisis counsellors, intake workers.

Teachers/Educators – teachers, teacher aids, school counsellors, principals, leadership.

Caring Safely Feedback

Social Worker

“I have gone to many trainings on compassion fatigue and vicarious trauma during my years as a social worker, and have learned some valuable information, but not until I took the Caring Safely® course have I felt that I have the tools to apply to my daily life and work as a clinician."


We hear about “burnout” and “compassion fatigue” all the time. In one ear, out the other, beautiful worksheets get put into a pile as we go back to our normal, even if toxic, routine. Caring Safely goes beyond what is easy to gloss over. It’s real, direct, and highly beneficial…”


“The structure of it was wonderful. The clear explanation of the concepts of vicarious trauma, compassion fatigue and compassion satisfaction that then lead into a vast array of strategies…”

Delivery Format

The Caring Safely® online program is a blended course, with pre-recorded training videos and live, online, sessions for Q&A and discussions.

Self-Paced Learning

Learn on your own schedule with 24 hours access to the training modules, previously recorded live sessions and downloadable worksheets/resources. 

Live Support From Instructor

Optional live, online, monthly sessions with Charlene and your Caring Safely® peers to ask questions and review case examples. These are recorded for those who can't attend live.

Caring Safely® Community

Connect with your peers as you learn and implement the framework and strategies you learn in Caring Safely® through our private Facebook Group and Live Sessions.

Instructor Bio

Charlene Richard, B.S.W, M.S.W., RSW

Charlene is a registered social worker in Calgary, Alberta who has been working in addictions and mental health since 2005 in various settings, including; crisis shelters, university counselling centres, community health centres, primary care and private practice.

She has been providing training for individuals and organizations on compassion fatigue resilience and mental health since 2008.  Charlene is the founder of Caring Safely® a certified educational institute in Canada. She is also a sessional instructor with the University of Calgary, Faculty of Social Work and a Subject Matter Expert in Trauma-Informed Care. She is the author of 20 Quick Strategies to Help Patients and Clients Manage Stress.


Check back for Fall and Winter schedule.


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