Caring Safely®

About Caring Safely®

Compassion Fatigue, Vicarious Trauma and Burnout Prevention

Caring Safely® was founded in 2015 by Charlene Richard, a registered social worker in Calgary, Alberta, Canada.

Charlene has been teaching compassion fatigue and burnout prevention to individuals and organizations since 2008. She created Caring Safely® to bring her workshops and coaching programs online. 

The Caring Safely® core 12-month online program is unlike any other compassion fatigue prevention program, supporting people as they learn and implement new strategies for long-term practice.

In 2018 the Caring Safely® program was expanded with advanced training for clinical supervisors, managers and professionals who want to specialize in the subject matter.

Charlene Richard, B.S.W, M.S.W., RSW

Charlene has worked in mental health & addictions since 2005, in various settings, beginning in an interpersonal violence crisis centre, three different university counselling centres, a community health centre, numerous primary care clinics and she has maintained a private practice since 2010.

In addition to teaching through Caring Safely® Charlene is also an award-winning instructor in the Faculty of Social Work, University of Calgary, with a teaching focus on trauma-informed care in mental health and advance practice theories and the author of 20 Quick Strategies to Help Patients and Clients Manage Stress.

Customized Workshops

Charlene works with organizations to provide custom trainings for their needs. While some organizations may be focused on introducing this topic to their staff, others may want more advanced training focused on practical strategies to prevent and recover from compassion fatigue, vicarious trauma and secondary traumatic stress  Increasingly, organizations are choosing to offer workshops for both direct providers as well as clinical supervisors, managers and leadership, opening these workshops up to other department or organizations in the community. Trainings are provided in various formats, including; face-to-face (currently paused due to the pandemic), webinars and virtual workshops via zoom.

These trainings are ideal for staff who regularly witness and empathize with people experiencing trauma, grief or hardships and want to learn how to manage the impacts while still providing compassionate care. Participants learn a trauma-informed approach to preventing or reducing compassion fatigue, moral injury, vicarious trauma, acute stress or burnout. Depending on the training, certificates of completion may be available for continued education hours.

Since 2008, Charlene has provided consultation or training with the Health CanadaThe Department of National DefenceThe Canadian Association of Social WorkersThe Alberta College of Social Workers, Alberta Health Services, Canadian Mental Health Association, Child and Family Services, Hospitals, Universities and Not-For-Profits.

Please contact [email protected] or call 1-825-994-1542 if you are interested in working with Charlene.



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